Trust is a core value for us
You give us data if you use some of our products. Your trust is essential for us, therefore, we need to make sure that you trust us.
Your Privacy at a Glance
Tell me why
Types of data we collect
- Contact details
- It can be your name, your company name, telephone number, address, mail address and other data depending upon what transactions we have done together
- Data from your patient use
- Data that identifies you
- Data on how you use Paragon9
How exactly
How we use your data
- To keep Paragon9 running
- To help us improve Paragon9
- To give personalized customer support
- Because we need them for e.g. accounting purposes.
- Because we need to send you a newsletter you have signed up for
- Because you have requested a trial of Paragon9
- To send you marketing messages (but only if you tell us to)
What do they do?
Third parties who process your data
The following services help us keep Paragon9 running by storing or processing your data on our behalf:
- Infrastructure: Azure
- Analytics: Google Analytics / Tag Manager, Azure Application Insights
- Integrations: (by your request) Azure, Dynamics 365, Google, Facebook, Bing, Yelp
- Comms: Mailchimp, Twillio, SendGrid, Dynamics 365 for Marketing
- Payments: Authorize.Net
How can I choose
We use cookies
- To make this site work properly, we place small data files called cookies on your device. Most big websites do this too.
- We use cookies to remember your member details, should you choose so.
- We use only necessary cookies to run and improve the service
- Our third-party service providers use cookies too, which they control
- You can turn off cookies but this will mean for example that we can't recognize you in in-app messaging or we can't resolve issues so efficiently
Am I included
When and how we collect data
- Data You Give
- Data We Collect
- You browse any page of our website
- You request a demo of Paragon9
- We call you
- You use Paragon9
- You receive emails from us
- You view and sign contracts
- You chat with us for customer support
- You connect integrations (like Slack)
- You opt-in to marketing messages
How exactly
Know your rights
- We work on a “need to have” not “nice to have” basis
- We have made sure that your data is being treated in accordance with legislation.
- Access information we hold on you
- Opt-out of marketing comms
- We do regular revisions of processes and data stored.
- We wash data on a regular basis removing data not relevant for legal and any other relevant purpose.
- We don’t share data.
- Port your data to another service
- Be forgotten by Paragon9
- Complain about us
Your Privacy more In-depth
Here is a more in-depth look at how we protect your data and respect your privacy.
Types of data we collect
Contact details
So we can stay in contact.
Financial Information
To make sure you are getting paid your due respect.
Data from your contract
I'm not really sure why we collect data from your contract probably a copy and paste error.
Data that identifies you
So we know it is you and not someone trying to be you.
Data on how you use Paragon9
The more we know about how you use Paragon9 the better we can make your experience.
How we use your data
To keep Paragon9 running
Without your data, there is not Paragon9
To help us improve Paragon9
Like we said before we use your data to help improve your experience while using Paragon9
To give personalized customer support
If we know you you are and what you were doing then we can better help you out when in a pinch.
To send you marketing messages (but only if you tell us to)
We like to share our knowledge, so when we find out new information that we feel could help we will send you a message.
Third parties who process your data
The following services help us keep Paragon9 running by storing or processing your data on our behalf:
Analytics:
Google Analytics / Tag Manager, Azure Application Insights
Integrations:
(by your request) Azure, Dynamics 365, Google, Facebook, Bing, Yelp
Comms:
Mailchimp, Twillio, SendGrid, Dynamics 365 for Marketing
We use cookies
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
The cookies help us understand the usage of Paragon9 in order to identify if visitors are having trouble navigating certain parts of the site, and help us understand how we can improve it. We also use cookies to determine interests in specific topics on Paragon9 and to improve the effectiveness of our regular and targeted communication.
We use only necessary cookies to run and improve the service
But some are necessary.
Our third-party service providers use cookies too, which they control
We don't have any control over what cookies they use.
You can turn off cookies but this will mean for example that we can't recognize you in in-app messaging or we can't resolve issues so efficiently)
Please re-read.
When and how we collect
It's a give and takes relationship.
When and How
- Data You Give
- Data We Collect
- You browse any page of our website
- You request a demo from Paragon9
- We call you
- You use Paragon9
- You receive emails from us
- You view and sign contracts
- You chat with us for customer support
- You connect integrations (like Slack)
- You opt-in to marketing messages
Know your rights
Access information we hold on you
You have total access to the information we hold on you.
Opt-out of marketing comms
Total control over marketing comms. Opt-out of any of them.
Port your data to another service
You have every right to go where ever you want and your information is always yours.
Be forgotten by Paragon9
But if you do port your data to another service be prepared to be forgotten by us.
Complain about us
You have every right to complain but remember it will be lonely over there all by your self.
How to control cookies
You can control and/or delete cookies as you wish—for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
